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Frequently Asked Questions

We want to make the experience of shopping with us as easy as possible, which is why we've taken some of the questions we get asked most frequently and compiled them in one place. If you still have something you’d like to know, don’t hesitate to contact us.

Gold Jewelry

What payment methods do we accept?

We welcome payments via various convenient methods, including cash, card, and checks.

At our jewelry store, we aim to provide the highest quality products and customer satisfaction. Please note, we do not offer any refunds on custom, made-to-order or special order items.
We put all our efforts into creating your perfect piece of jewelry, and are confident
that you will be thrilled with it.

Gold Hoop

How do I find my ring size?

Finding out your ring size is easy and can be done in several ways. One common method is to measure an existing ring that fits you well. Using a ring-sizing chart or a ring sizer tool, measure the inside diameter of the ring and match it to the closest size on a ring size chart.

Large Rings

How do I care for my jewelry?

Taking care of your jewelry involves regular cleaning, proper storage, and mindful handling. Clean your jewelry with a soft, lint-free cloth or a jewelry cleaning cloth designed for the specific metal or gemstone. Store your jewelry in a clean, dry, and cool place, using separate compartments or pouches to prevent scratching. Avoid exposing your jewelry to chemicals, such as chlorine, bleach, or harsh cleaning agents, and take it off during activities that may cause damage. Handle your jewelry with clean hands and avoid pulling or twisting delicate parts. Consider getting your valuable jewelry insured and have it inspected and cleaned by a professional jeweler regularly to prevent issues and maintain its beauty and durability for years to come.

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